g2 Recruitment Solutions - Microsft Dynamics 365 Functional Analyst

We are seeking an experienced Microsoft Dynamics 365 Functional Analyst to support a major transformation programme within the Insurance sector.

The successful consultant will work closely with business stakeholders to gather requirements, analyse processes, and translate business needs into functional solutions within the Dynamics 365 platform. You will play a key role in workshops, solution design, testing, and user adoption activities.

Key responsibilities

Gather and document business requirements

Facilitate workshops with business and IT stakeholders

Translate requirements into functional specifications and user stories

Support Dynamics 365 solution design and configuration

Conduct process analysis and identify improvement opportunities

Support UAT, testing, defect resolution, and go-live activities

Work closely with developers, architects, and third-party vendors

Produce functional documentation and process flows

Experience required

5+ years' experience as a Functional Analyst or Business Analyst

Strong experience with Microsoft Dynamics 365 (CE, CRM, F&O, or Business Central)

Previous experience within Insurance, Financial Services, Banking, or Pensions

Proven track record on Dynamics 365 implementation or transformation projects

Strong requirements gathering and stakeholder management skills

Experience supporting testing, UAT, and change management activities

Excellent communication and workshop facilitation skills

Microsoft Dynamics certifications are desirable

If you have strong Dynamics 365 Functional Analysis experience within Financial Services or Insurance and are interested in a 12-month hybrid contract, I'd be interested in speaking with you.