Warehouse Supervisor

About JD.com

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

About the Role

The role involves strategic planning and system development for warehousing operations, ensuring alignment with corporate strategy and optimizing processes for growth.

Responsibilities

• Strategic Planning and System Development: Establish warehousing strategic objectives and operational regulations aligned with corporate strategy. Design and optimize Standard Operating Procedures (SOP) for warehouse operations to drive standardization, ensuring efficient and orderly processes that support organizational growth requirements.
• Business Coordination and Process Enhancement: Oversee coordination of overseas warehouse operations, single-piece distribution, and reverse logistics. Manage end-to-end processes including inbound/outbound logistics, inventory audits, and order fulfillment. Analyze operational metrics to continuously refine workflows, boosting both storage efficiency and order processing capabilities.
• Team Leadership and Risk Management: Lead organizational development including team building, talent cultivation, and structural optimization. Develop localized staffing strategies to mitigate employment risks while enhancing team performance and regulatory compliance, ensuring stable warehouse operations.
• Resource Optimization and Service Excellence: Develop networks of local warehousing and logistics service providers. Enhance storage and distribution systems by coordinating multi-party resources to deliver superior localized services. Drive customer satisfaction and competitive advantage through standardized and regionally-adapted warehousing solutions.

Required Skills

• Strong analytical and problem-solving skills.
• Excellent communication and leadership abilities.
• Proficiency in logistics management software.

Preferred Skills

• Experience in international logistics.
• Knowledge of regulatory compliance in warehousing.
• Familiarity with inventory management systems.

Equal Opportunity Statement

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.