Business analyst

Nexeo is currently looking for an experienced Business Analyst – Cards to join one of Belgium’s leading banking institutions.

You will join a Cards & Payments environment and act as the bridge between business stakeholders and IT teams. You will be responsible for analysing business needs, assessing change requests and defining solutions and requirements related to card products and services.

Your Responsibilities

• Analyse business issues and identify opportunities to improve card products and services.
• Analyse and evaluate change requests and assess their business and IT impact.
• Work closely with colleagues within the squad to identify and evaluate different solution options.
• Define and document business requirements, use cases and acceptance criteria.
• Act as the key interface between business stakeholders and IT teams.
• Translate complex business needs into clear and actionable IT requirements.
• Define the business scope, target operating model and business/IT interfaces.
• Follow up on the implementation of changes throughout the project lifecycle.
• Coordinate and support Business Acceptance Testing (BAT).
• Ensure that delivered solutions meet business requirements and stakeholder expectations.
• Communicate complex business and technical topics clearly to stakeholders and senior management.
• Contribute to the continuous improvement of card products, processes and services.

Your Profile

• Master’s degree in Business Management, Economics, Finance, IT or a related field, or equivalent professional experience.
• At least 6 years of relevant professional experience as a Business Analyst.
• Proven experience working in a Cards environment.
• Strong understanding of card products, processes and related services.
• Good knowledge of the Cards & Payments industry, particularly within the Belgian market.
• Ability to understand and communicate complex business topics and their relationship with IT.
• Strong experience in business requirements analysis and stakeholder management.
• Experience working with IT teams and translating business needs into IT solutions.

Technical & Business Skills

Mandatory

• Business Analysis
• Requirements Engineering
• Business Acceptance Testing
• Card products and services
• Cards-related processes and business models
• Knowledge of Cards technology and architecture
• Stakeholder management
• Business & IT interface management

Nice to Have

• Experience as a Product Owner in a Cards/Payments environment.
• Experience in Project Management.
• Experience working with Agile methodologies.
• Knowledge of alternative payment methods such as Wero, Apple Pay and other digital payment solutions.

Languages

• English: Strong written and spoken communication skills – mandatory.
• Dutch: Good spoken communication skills.
• French: Good spoken communication skills recommended.

Soft Skills

We are looking for someone who is:

• Client-oriented and focused on delivering business value.
• Comfortable communicating with stakeholders and senior management.
• Analytical with strong conceptual thinking skills.
• Critical-minded and able to challenge existing processes and solutions.
• A strong negotiator and influencer.
• Structured and well organized.
• Able to work independently and take ownership.
• A strong problem-solver.
• Quality-oriented with excellent attention to detail.
• Goal-oriented and results-driven.
• Proactive with a can-do mentality.

Interested in this opportunity? Send me your updated CV and let’s discuss the role!