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Growatt New Energy

Hasselt / Global

Field Services Engineer

Job Description

Key Responsibilities


  1. Provide technical support in Belgium
  2. Deliver training for distributors and installers on product usage.
  3. Report product faults, escalate major quality issues, and work closely with HQ to improve product quality.
  4. Maintain technical documentation and daily work reports, following company policy.
  5. Handle customer inquiries, product fault diagnosis, product replacement/maintenance, system upgrades, and routine visits.


Qualifications

  • Fluency in Chinese/Dutch/French and English is required.
  • Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
  • Experience in electrical or photovoltaic (PV) industry service is a plus.
  • Strong problem-solving, analytical, and self-learning skills.
  • Excellent communication, customer handling, and teamwork abilities.
  • Proactive, responsible, goal-oriented, and able to work under pressure.
  • Proficient in MS Office and technical documentation.


If you are interested in this position, please send your CV with your expected region to the HR email: [email protected].

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